Students, faculty and staff who need to report an incident or have concerns and feedback about Augustana University services and staff can find links to getting those addressed on this page. Through the use of these forms, Augustana can respond to complaints, and track and address reports effectively and efficiently.
In the case of any emergency, contact the Department of Campus Safety at 605.274.4014 or dial 911.
- General Concerns/Complaints (fielded by the Office of the Provost and Office of Responsibilities and Community Standards)
- Distance Education Concerns and Complaints - SARA
- Before filing a complaint with SDBOR, please file through Augustana's internal complaint process. Students who are unable to find satisfaction with Augustana's internal complaint process may file a complaint with the SDBOR.
- Academic Integrity Report (fielded by the Dean of Students Office)
- Navigate AU Alerts (fielded by the Student Success Center, Dean of Students Office or International Programs Office)
- Submit an Incident Report
- Use this form to communicate concerns for a student's well-being or potential code of conduct or sexual misconduct (Title IX) violations (fielded by the Dean of Students Office)
- Maintenance Request Form (fielded by Facilities Management for issues with heat, cooling or plumbing)